FAQ's & Help Centre

There's plenty of ways to get your Pound A Metre fabric fix. The easiest way is to order on our website but if you prefer to order over the phone, feel free to call us on 01274317457.

You can also order by emailing us at contact@poundametre.com.

Live Fabric Sales
Follow us on Facebook to take part in our monthly live fabric sales (offers start from as little as 20p a metre).

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We offer worldwide shipping on all products. Mainland UK Shipping is offered at fixed rates of £2.95 (for orders £10 or less) & £4.95 for orders up to £100.

For international orders, additional shipping costs may apply.

We use a network of couriers to deliver efficient shipping at the lowest possible cost to you.

We currently work with Evri, DPD, Royal Mail, UPS & DHL.

Standard shipping normally takes 3-5 working days. Next day shipping is available on all domestic orders (for an additional charge). If you need your order to be upgraded to Express Delivery, please send us an email to contact@poundametre.com.

International shipping times depend on the products and destination (details provided by email when your order is dispatched).

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).